Terms of Use

1. Acceptance and business use

By accessing the website or using the demo, you agree to these Terms. The product and implementation services are intended primarily for neon sign businesses, signage companies, studios, website owners and their authorized representatives. If you act for a business, you confirm that you have authority to bind it.

2. Website and demo

The public customizer is provided so prospective customers can evaluate supported design, preview and pricing workflows. Demo output, room previews, dimensions, colors and visual effects are illustrative. Screen rendering and photographs may not exactly represent a manufactured sign.

Displayed estimates do not create a binding quotation, sale or production commitment. Final specifications, scope, pricing and acceptance must be agreed through the applicable business process.

3. Neon Sign Customizer service

The service may include configuration of branding, fonts, colors, graphics, backgrounds, pricing settings and customer-facing options, together with an agreed website implementation. The exact deliverables, implementation method, timeline, support and acceptance criteria must be stated in a separate written proposal, order or agreement.

4. Business customer responsibilities

• Provide accurate requirements, website access and materials reasonably needed for implementation.
• Review and approve configuration, pricing rules, content and customer-facing information.
• Maintain accurate product, manufacturing, tax, delivery, warranty and consumer information offered to end customers.
• Operate the customizer and respond to customer enquiries in accordance with applicable laws.
• Maintain appropriate privacy notices and permissions for information the business collects from its customers.

5. Customer-provided materials

You retain ownership of logos, fonts, images, graphics, text and other materials you provide, subject to any third-party rights. You grant us a limited right to host, process, reproduce and display those materials as necessary to configure, test, deliver and support the agreed service.

You confirm that you have the necessary ownership, licenses, permissions and releases for all supplied materials and that their use will not infringe intellectual-property, privacy or other rights. We may reject or remove materials that appear unlawful, unsafe or infringing.

6. Intellectual property and product license

Except for customer-provided materials, the website, customizer software, source code, interfaces, design systems, documentation and related technology remain owned by [Business Legal Name] or its licensors. Purchasing configuration or implementation services does not by itself transfer ownership of the underlying software or source code.

[Insert final license terms: single business / single website / source-code rights / transferability / permitted modifications / term and support].

7. Pricing, payment and taxes

Current package information may be displayed on the Pricing page. Final fees, currency, taxes, payment schedule and included scope are those agreed in the applicable written order or proposal. The current project does not identify a payment processor, so these Terms do not describe processor-specific rules.

[Insert final refund/cancellation policy before publishing].

8. Implementation, changes and acceptance

Implementation depends on the customer’s website platform, access, technical constraints and agreed scope. Requests outside that scope may require additional time and fees. Each party should promptly communicate dependencies and review deliverables against agreed acceptance criteria.

[Insert final change-request, delivery, acceptance and support terms].

9. Third-party services

The service currently relies on Supabase for database, authentication and storage functions and may rely on hosting or website-platform providers. Third-party services are governed by their own terms and may change or experience interruptions. We are not responsible for third-party systems beyond the extent required by applicable law or an agreed written commitment.

[List production hosting and integration providers before publishing].

10. Acceptable use

You must not misuse the website or service. Prohibited conduct includes:

• Attempting unauthorized access, security testing or interference with accounts, databases or service operation.
• Introducing malware, automated abuse or excessive traffic.
• Uploading unlawful, deceptive, infringing or harmful content.
• Copying, reverse engineering, reselling or distributing the software except as expressly permitted by an agreed license or applicable law.
• Using the service in a way that violates law or another person’s rights.

11. Availability, maintenance and updates

We may maintain, secure, update or modify the website and service. Temporary interruptions may occur. Any service levels, maintenance notice, compatibility commitments, backups or ongoing support obligations apply only if included in a separate written agreement.

12. Suspension and termination

Access may be suspended or terminated for material breach, unlawful use, security risk or non-payment under an applicable agreement, subject to any required notice or cure rights. Consequences of termination—including access, data export, deletion and continuing license rights—must follow the final commercial agreement. [Insert final suspension, termination and post-termination terms].

13. Disclaimers

To the maximum extent permitted by applicable law, the public website and demo are provided on an “as available” basis for evaluation. We do not warrant that previews are exact manufacturing representations, that displayed estimates are final prices, or that the website will be uninterrupted or error-free. Contracted deliverables remain subject to the warranties expressly stated in the applicable written agreement.

14. Limitation of liability

Any exclusions, liability cap and treatment of indirect or consequential loss must be appropriate for the governing law and final commercial model. [Insert lawyer-approved limitation of liability, exclusions and liability cap before publishing]. Nothing in these Terms excludes liability that cannot lawfully be excluded.

15. Indemnification

To the extent permitted by applicable law and agreed commercially, a business customer may be responsible for claims arising from its supplied materials, unlawful use, customer-facing representations or breach of these Terms. [Confirm and insert lawyer-approved indemnification terms before publishing].

16. Governing law and disputes

These Terms are governed by the laws of [Governing Jurisdiction], and disputes will be subject to [Courts / Dispute Resolution Forum], unless applicable law requires otherwise.

17. Changes to these Terms

We may update these Terms to reflect legal, operational or service changes. The revised Terms will be posted here with an updated date. Changes to an existing paid agreement will apply only as permitted by that agreement and applicable law.

18. Contact